Download the Hello Sarnie App and start earning rewards today!
With every dollar you spend on our Hello Sarnie food and beverage products, you’ll earn 10 points for every $1 spent.
Simply pay for your products in-store and use the Hello Sarnie mobile app to earn points, or pre-order your favourite Hello Sarnie products via our app and pick up instore.
You’ll also be treated to special offers along the way, including:
- Enjoy a $1 welcome coffee when you first download the app
- Pay using any card type and still earn points for that transaction.
- Invites to exclusive offers and discounts
- Set any product or coffee order as 'favourite' for an easy two step ordering process.
- An anniversary reward
- 'Real-Time' live order tracker.
- The opportunity to redeem your points instore or on any pre-order placed.
- Stay up to date with all Hello Sarnie news.
For every Hello Sarnie product you purchase – be it a beverage, sarnie, salad or snacks - you’ll earn points. As you gather points, you’ll be able to use your points for a discount on our food and beverage products or store up your points to receive your product for free!
Download the app today!
Frequently Asked Questions
The Hello Sarnie App is our pre-ordering and loyalty program. Pre-ordering allows our customers to pre-order from our menu via the mobile App and pick up their order instore. Our customer loyalty program rewards you based on your visits. The more times you purchase your favourite Hello Sarnie products, the more reward points you’ll receive.
There are also a number of other great benefits including a special free welcome coffee and access to member exclusive offers. Simply download and start ordering and/or earning points today!
Simply download the Hello Sarnie app from the App store via your smart phone (iPhone and Android) and create a new account
No – it’s absolutely free.
For every Hello Sarnie product you purchase – be it a beverage, sarnie, salad or snacks - you’ll earn points. As you gather points, you’ll be able to use your points for a discount on our food and beverage products or store up your points to receive your product for free! Keep an eye out for other amazing offers, which you’ll receive along the way.
Also, don’t forget to sign up to email so you receive all the latest Hello Sarnie news and promotions straight to your inbox.
You can easily see the number of points you have available via the app. We can also tell you the next time you pop in store – just ask one of our friendly staff members before you place an order!
Our mobile app is easy to use, allowing you to browse your favourites instore products on your phone. Once you’ve decided what you’d like to purchase, simply add to cart. You can pay via the app (once you’ve added your credit card details) or pay instore upon pick up.
Once your order is confirmed, please visit your nominated store for collection from the counter. Scan your app to receive your reward points.
Keep in mind you will need to be connected to the internet (through WiFi or 4G) in order to login and use the app.
Yes, depending on the type of reward or offer, you will have a strictly limited amount of time to use it.
Reward points are only eligible when you buy a Hello Sarnie food and beverage, or unless specified, products.
It can sometimes take up to 24 hours for your reward to be loaded into your account. If your reward still does not appear after this time or you are having troubles with your account, please contact us or visit us instore.
All personal information will be kept secure with us and will not be shared with any third party data collection agencies or other marketing or advertising programs. We only use your details to link your Hello Sarnie App and your transactions with your rewards. Should you opt in, we may get in touch via your registered email to keep you informed of the latest Hello Sarnie news, offers and events.